hmv Terms & Conditions

1. This prize draw (the ‘Prize Draw’) is run by HMV Retail Limited ('hmv').

2. By entering the Prize Draw you agree to be bound by these terms and conditions (the ‘Terms’).

3. To enter the Prize Draw, customers must complete an online survey about their shopping experience at hmv.

4. One entrant per calendar month shall win a gift card for the value of £100. The gift card may be exchanged for goods in hmv stores subject to the standard gift card terms and conditions which are available upon request in any hmv store.

5. The prize is non-transferable, non-refundable and non-changeable. There is no cash alternative to the prize.

6. Entry to each Prize Draw shall start at 00:00 on the first day of each month and close at 23:59 on the final day of the month. Entries received within each calendar month shall be entered into the Prize Draw for the corresponding month. The final date for entries shall be 31 March 2019.

7. Only one entry per customer may be accepted per month. Use of multiple identities and email addresses is not permitted. Only online entries via the entry form shall be accepted. No third party entries will be accepted.

8. No responsibility can be accepted for entries which are not properly received due to communications beyond the control of hmv.

9. If there are reasonable grounds to believe that there has been a breach of these Terms by an entrant, hmv may, at its sole and absolute discretion invalidate the relevant entry and disqualify the entrant from entry to the Prize Draw.

10. The Prize Draw is open to legal residents of the United Kingdom and Channel Islands who are at least eighteen (18) year old at time of entry. Employees (and their immediate families) of hmv or any of its group, affiliated or associated companies, agents or any other person connected with the Prize Draw and not permitted to enter.

11. hmv reserves the right to verify the eligibility of entrants and (acting reasonably) to update these Terms, suspend or cancel the Prize Draw at any stage if deemed necessary at its sole and absolute discretion.

12. At or around the start of each calendar month a winner shall be selected by means of a draw using a random computer process from all valid entries received during the previous month, such draw shall be conducted under supervision of an independent person.

13. The Prize Draw winners shall be notified by email to the email address that was submitted when entering the Prize Draw. Each winner will have 48 hours to confirm they can accept the prize. If hmv have not received a response from a winner within such time, hmv reserves the right to redraw and a new winner will be selected and hmv shall have no liability to the original winner. hmv cannot accept responsibility for emails that do not reach the intended recipient for any reason whatsoever or conversely where an email from the winner does not reach hmv.

14. Each winner shall receive a £100 hmv gift card and will be required to nominate their preferred hmv store location where they will collect the gift card from. They will have to provide proof of identification to receive the gift card.

15. The decision of hmv is final and no correspondence regarding prize allocations shall be entered into.

16. Winners may be required to participate in publicity connected with the Prize Draw and it is a condition of entry that entrants agree to their name being made publicly available if they are a winner.

17. Any personal information collected in connection with this Prize Draw will be used in accordance with the privacy policy available at www.hmv-hearmyvoice.com.

18. The name of each winner will be available upon written request by sending a stamped address envelope within one month from the closing date of each Prize Draw and clearly stating which month the request relates to, to: hmv Customer Services, hmv Retail Limited, Mermaid House, Puddle Dock, Blackfriars, London, EC4V 3DB.

19. The Prize Draw and these Terms shall be governed by English law and are subject to the exclusive jurisdiction of the English courts.